Sentio

Frequently Asked Questions

With below we answer questions frequently asked from our customers.

General Questions

What is custom-made furniture?

Custom-made furniture is furniture that is designed and built according to your specific requirements and preferences. It's crafted to suit your unique style, size, and functionality needs.

Why choose custom-made furniture over ready-made options?

Custom-made furniture allows you to have a one-of-a-kind piece that perfectly fits your space and matches your aesthetic. You have control over the materials, finishes, and design, ensuring it meets your exact needs and style.

How can I request a custom piece of furniture?

To request custom furniture, you can contact us through our website or visit our showroom. We'll work with you to understand your requirements, provide design options, and offer a quote.

How long does it take to make custom furniture?

The production time for custom-made furniture can vary based on the complexity of the design and the materials chosen. Typically, it takes several weeks to a few months to complete a custom piece.

Do you offer design assistance for custom furniture projects?

Yes, we provide design assistance to help you create the perfect piece of furniture. Our experienced designers can work with you to bring your vision to life.

Can I see samples of your previous custom furniture projects?

Yes, we can show you a portfolio of our past custom furniture projects to give you an idea of our craftsmanship and design capabilities.

What is the cost of custom-made furniture?

The cost of custom-made furniture depends on various factors, including size, materials, design complexity, and finishing. We will provide you with a detailed quote after discussing your requirements.

Do you offer delivery and installation services?

Yes, we offer delivery and installation services to ensure your custom furniture is set up correctly in your home or business.

Product Questions

How do I place an order for furniture on your website?

To place an order, simply browse our product catalog, select the items you want, and request for a quote. Then, our staff will contact you shortly.

What is the warranty for your furniture products?

We provide warranties for our furniture products, and the terms and duration may vary depending on the item. You can find warranty information on the product pages.

Can I see samples of your products?

Yes, we can show you a portfolio of our past custom furniture projects to give you an idea of our craftsmanship and design capabilities.

How should I clean and maintain my wooden furniture?

To clean and maintain wooden furniture, dust regularly with a soft cloth or microfiber duster. Use a wood cleaner or a mixture of mild soap and water for tougher stains. Avoid abrasive cleaners and excessive moisture.

How do I clean and maintain leather furniture?

Wipe leather furniture with a clean, damp cloth regularly. For deeper cleaning, use a leather cleaner and conditioner to keep the leather supple and prevent cracking.

What should I do to prevent fabric furniture from fading or getting stained?

Protect fabric furniture from direct sunlight to prevent fading. Consider using stain repellent sprays or treatments to guard against spills.

Still have questions? Contact Us